Making Reservations at ASIA Bed and Breakfast Spa
Reservations for our private, boutique resort near Asheville and Waynesville, NC can be made online or by calling 828-255-0051. If you are trying to reserve a spa package less than 7 days before arrival, please call us to check availability of appointment times.
DEPOSITS/BALANCES [Read Details...]
A DEPOSIT OF (1) NIGHT AT CURRENT RATES IS REQUIRED at the time of booking to guarantee a reservation. Deposits can be made with a valid credit card. All deposits are subject to our cancellation policy (see below).
Balances are due upon check-in. The credit card used for reservations MUST BE PRESENTED at check-in, along with VALID IDENTIFICATION. Balances and incidentals may be paid by a different card at guest’s discretion.
PAYMENT [Read Details...]
We accept VISA, MASTERCARD, DISCOVER and cash.
CANCELLING A RESERVATION [Read Details...]
Cancellations must be done by phone and accompanied by a written email request. All cancellations/changes are subject to a $35.00 fee. The fee can be applied to a future reservation if booked within 30 days of original reservation date.
You may cancel a reservation 14 DAYS OR MORE prior to your check-in date for a REFUND of your deposit. If you cancel a reservation 14 DAYS OR LESS prior to your check-in date your deposit is NOT REFUNDED.
Cancelling a reservation 7 DAYS OR LESS prior to your check-in date is considered a no show. You will be charged for ALL NIGHTS RESERVED at the regular room rate. No refunds for late arrivals or early departures.
Appointments for spa treatments have their own cancellation policy, see below.
CHANGING A RESERVATION [Read Details...]
You may change/reschedule a reservation 7 DAYS OR MORE prior to your check-in date. You have 30 days from the original check-in date to reschedule a reservation, and 90 days from the original reservation to check-in. You may reschedule a reservation ONE TIME only.
Reservation changes made 7 DAYS OR LESS prior to your check-in date are considered cancellations and no shows.
Appointments for spa times have their own change policy, see below.
CHANGING/CANCELLING A SPA TREATMENT [Read Details...]
Spa treatments are scheduled prior to your arrival. We require a MINIMUM OF 72 HOURS prior to your check-in date to reschedule or cancel a spa treatment.
Spa treatments changed LESS THAN 72 HOURS prior to your check-in date are subject to a fee of 50% of the cost of treatments that are rescheduled. Our ability to reschedule spa treatments is not guaranteed.
If you are cancelling a reservation with us, a MINIMUM of 72 HOURS notice prior to your check-in date is required to cancel a spa treatment. Spa treatments cancelled LESS THAN 72 HOURS from your check-in date are not refunded.
Spa treatments cannot be cancelled after check-in. Some rooms are booked with spa packages exclusively. Spa treatments in these spa packages cannot be cancelled.
NO REFUNDS for missed appointments or late arrivals.